![]() We’ve tested a bunch of different doorbell cameras and finding one that doesn’t require an existing doorbell setup is rare, so kudos to Skybell on that. While Brinks doesn’t make its own video doorbell, they do offer the SkyBell Slim Line Video Doorbell, a wireless doorbell camera with a battery life of three to five years. Skybell Slim Line Video Doorbell SkyBell Slim Line Video Doorbell While this may seem like it should be standard, this isn’t usually the case, as we’ve seen from more traditional companies whose systems we’ve tested. We’re really happy that Brinks included cellular backup for its security system, as this means it’ll stay on even if the power or your internet goes out. It’s also the Home Touch where the cellular ship is stored, and keep in mind that’s there whether you sign up for Brinks Home Complete, their monthly plan, or not. Believe us, we were very startled when we forgot to disarm the system one time! If the alarm goes off, the Home Touch plays an 85-decibel siren, which is as loud as if a diesel truck drove through our home. ![]() ![]() It even has a slot for a micro-SD card, which stored camera snapshots every time someone disarmed the system via the control panel. Aside from a speaker and microphone, the Home Touch Smart Home Hub, to use its full name, also has a front-facing camera which let us basically video chat with the kids, much more threatening than just a disembodied voice (kidding!). Here, we armed and disarmed our system and even spoke through two-way audio, which was really helpful for communicating with people in different rooms (without yelling, of course). The Home Touch is basically a panel that integrated our entire security system and allowed us to control it on the touchscreen, hence the name. Brinks Home Touch Brinks Home Touch Panel They also offer door sensors, motion sensors, and smart detectors for smoke, carbon monoxide and water leaks, but we’ll focus on the package we purchased and tested. We ordered the Brinks Home Complete with Video Package which included a Home Touch screen panel, a video doorbell from SkyBell, a glass break detector and a cellular communicator, along with the Brinks Home Indoor Camera, although they’ve changed their packaging since. IQ 2.0 control panel, 1 motion sensor, 3 door sensors, SkyBell Slim Line Video Doorbell, outdoor camera, yard sign and stickers IQ 2.0 control panel, 1 motion sensor, 2 door sensors, SkyBell Slim Line Video Doorbell, yard sign and stickers I do have to pay for a replacement panel - $99, and then deal with re-pairing all the sensors, but I will go through the trouble if Brinks doesn't come down and do away with their BS.IQ 2.0 control panel, 1 motion sensor, 2 door sensors, yard sign and stickers I called them, and they gave me a $34.99 lock-in with a guarantee that this rate will never go up (not sure I believe that - especially if they ever get bought), 2 free months of service, and a free smoke sensor. On the other hand, Frontpoint, like LiveWatch, is a private company with values and good customer service. Except customers aren't getting anything out of this - I don't have any new features or better service compared to 7 years ago other than what provides, which has nothing to do with Brinks. I'm going to look into moving back to Frontpoint.īrinks is a public company and needs to squeeze more $$$ to appease its shareholders. They more than doubled the already completely bullshit fee from $3 to $6.40. Just noticed the same thing and am absolutely fuming.
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